The
following conditions apply whether or not a contract
of carriage has been entered into as a quotation being
offered and accepted or whether a contract has been
made verbally or in writing. Marshopper Ltd. is hereinafter
referred to as ‘The Company'.
1.
The stated deposit must be made at the time of booking.
The balance must be paid in full ten days before departure.
All payments must be in pounds sterling. All payments
must be received and cleared through the company's bank
prior to departure except where account facilities are
provided by the company.
2.
Any alterations to the hire must be mutually agreed
and in writing. Cancellations will result in the loss
of any deposits paid. Cancellation fees will be payable
at the following rates, unless specified otherwise in
writing by The Company: within 14 days loss of deposit
plus 10% of hire fee; within 7 days 50% of hire fee;
within 3 days 75% of hire fee; within 48 hours of departure
full hire fee will be charged.
3.
The hirer is responsible for the behaviour, actions
and decisions of all the passengers on board. If the
hirer is not travelling with the party, a representative
must be appointed and the Company informed before the
hire takes place. The Company will only accept instructions
from the hirer or his representative.
4.
Vehicles are hired subject to availability at time of
receipt of order.
5.
In the event of national emergency or force majeure
or any unforeseen or unavoidable shortage of drivers
or vehicles The Company reserves the right to cancel
any booking or service without liability to the hirer.
6.
Vehicles must not be sub let, lent or licenced by a
hirer to another operator.
7.
The Company reserves the following rights:
to
sub contract a vehicle from another operator without
notice to the hirer;
to
provide a larger vehicle than ordered. There will be
no extra charge unless the extra seating capacity is
used;
to
alter the type of vehicle ordered with one of similar
or greater seating capacity.
to
recover any charges made for services provided by any
others in connection with the said hire
8.
Refreshments may not be consumed on the vehicle without
prior written permission. Adequate provision for the
disposal of ensuing rubbish is the responsibility of
the hirer. Glass utensils must not be used whilst the
vehicle is in motion.
9.
Alcohol
may not be consumed or carried by law to specified sporting
events.
11.
All personal effects and luggage are carried at owner
risk. The Company reserves the right to refuse carriage
of any item it considers dangerous or unfit on its vehicles.
Gangways and emergency exits must be kept clear at all
times. Passengers will be limited to one regular sized
piece of luggage and one small item of hand luggage.
12.
The driver is responsible for the safety of the vehicle
and may remove any person from the vehicle whose conduct
is in breach of any statutory regulations. The hirer
will be responsible for any damage caused to the vehicle
by passengers during the hire.
13.
The most suitable direct route will be taken to and
from the destination unless by prior arrangements are
made in writing.
13.
The hirer is responsible for any parking, toll, ferry,
or admission charges.
14.
Unless written authority has been obtained in advance
the hirer must keep to the previously agreed departure
times. The driver is obliged by law to obey the various
drivers' hours regulations. The vehicle may be withdrawn
if the hirer or their group are more than 15 minutes
late for the requested time. No liability will be accepted
for the cost of alternative transport. The Company gives
estimated journey times in good faith; if for any reason
the journey takes longer, the Company will not be liable
for any loss, damage or inconvenience suffered by the
hirer or his passengers as a result.
15.
Vehicles may be used for other work during waiting times
at destinations unless the hirer has specifically requested
the vehicle to remain for their use.
16.
The Company will not be liable for loss, injuries, damage,
delay or inconvenience caused where inclusive arrangements
have been made incorporating other companies' services.
The Company will not be held liable for delays caused
through unpunctuality, traffic delays, or mechanical
breakdown. In any event The Company will not be liable
for any claims beyond the cost of the value of the coach
hire.
17.
No signage may be displayed on company vehicles without
prior written permission. When such permission is given,
the hirer will be liable for any damage caused to the
vehicle's structure, fabric, or exterior caused by the
application or removal of such signage.
18.
The driver has sole discretion as to the suitability
of roads or routes to be taken. No liability can be
accepted if a vehicle is unable to complete a journey
due to the unsuitability of a road or location. Passengers
may not be picked up or set down where picking up or
setting down is prohibited.
19.
Any complaints regarding the hire of services provided
by the Company must be made in writing no later than
14 days from the start of the hire.
Registered
Office “The Coltings”, Cockreed
Lane ,
New Romney
,
Kent
TN28
8TW
Registered
no. 4621170 VAT no. 800 465 072 PCV Licence no.
PK1028224
Director:
Elaine Gould
A
member of the Confederation of Passenger Transport no.10363
|
